 |  | 
YOKOZUNA is a new name to the US of course, but the makers behind the Yokozuna brand has had decades of experience subcontracting to the biggest drivetrain makers in the industry -- providing cable and housing products for their pro-level groups. Our industry customers demand we use high-grade raw materials and strict quality control. After all these years of manufacturing at this level, the stuff we produce in our Japanese factory are top-notch, suitable for any pro cyclist.
Here are our Shipping Policies:
Returns: Returns will be accepted within 30 days from original purchase. Returns must be in their original packaging and in new condition. Installed or used parts can not be accepted for return. Please email wired[at]yokozunausa.com for a Return Authorization Number and return instructions. (Use "@" in place of "[at]" when e-mailing. We only spell it this way to fool e-mail harvesting robots.) Returns without a Return Authorization Number will be refused and returned to the sender. Certain return items may be subject to a restocking fee.
NEW ORDER MINIMUM: $40.00
Due to the high costs of shipping and handling we have implemented a minimum order of $40.00. We have found that with orders less than $40.00 often the shipping charges exceeded the value of the merchandise. Please note that we do not want to discourage you from buying our product, but we encourage you to check with your local bike shop for products that do not meet the minimum. Also note, you can always purchase some of our other unique and interesting product to achieve the order minimum.
Shipping: All orders are shipped via UPS or FedEx, and freight charges will be billed using published rates. (For checking rates please visit carriers website.) We offer NextDay, 2nd day, 3day and ground service. Insurance and a $2.50 handling charge per package will be added. Orders are generally shipped within 48 hours of receipt. Minimum shipping charge is $9.00.
International orders now accepted. Minimum shipping charge is $17.00.
Sales Tax: Customers who reside in California will be charged applicable sales tax.
Warranty: Please contact Yokozuna USA for any warranty issues. Email wired[at]yokozunausa.com
Terms: Visa and Master Card accepted
|
|